IT Operations & Support Intern

TL;DR

IT Operations & Support Intern: Taking ownership of first-level IT support and resolving day-to-day issues across devices, tools, and access with an accent on smooth onboarding of new joiners and maintaining IT equipment. Focus on proactively identifying recurring issues and driving smaller improvements to ensure the team can work smoothly.

Location: Hybrid in Munich

Company

hirify.global is a fast-growing security and compliance tech company protecting the people behind the data.

What you will do

• Take ownership of first-level IT support and resolve day-to-day issues across devices, tools, and access.
• Independently set up laptops and accounts for new joiners and ensure smooth onboarding.
• Manage user accounts and access in Microsoft 365 and Entra ID.
• Keep track of IT equipment and ensure everything is ready to use and up to date.
• Ensure meeting rooms and setups run smoothly and step in when things break.
• Proactively identify recurring issues and improve processes and documentation.

Requirements

• Currently studying or recently graduated in IT, computer science, or a related field (or have strong practical interest).
• Have a basic understanding of IT systems (Windows, macOS, or similar).
• Be highly proactive, hands-on, and take ownership instead of waiting for instructions.
• Be confident figuring things out independently and not afraid to troubleshoot.
• Enjoy solving problems and making things work reliably.
• Be available for 3–4 months, starting asap.

Culture & Benefits

• Real ownership from day one.
• A steep learning curve in a modern IT setup.
• The chance to figure things out independently.
• Direct exposure to a fast-growing tech company.
• A role where your work actually matters.
• Flexibility that fits your life.