Manager, Pharmacy Implementation (Medtech)

TL;DR

Manager, Pharmacy Implementation (Medtech): Leading a team of implementation professionals, project managing, and building client relationships to ensure successful onboarding to the hirify.global solution with an accent on strategic leadership and process documentation. Focus on issue resolution and cross-functional team coordination to ensure client satisfaction.

Location: Remote (US)

Company

hirify.global is a Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a technology-driven drug acquisition platform.

What you will do

• Provide strategic leadership and people management to the implementation team.
• Oversee multiple implementation projects, ensuring they are completed on time and within budget.
• Develop and implement policies, procedures, and training for client onboarding.
• Build a cohesive team through coaching and setting strategic direction.
• Accountable for customer satisfaction during client implementation.
• Manage cross-functional issue resolution for client escalations.

Requirements

• Bachelor’s degree required.
• Requires 5+ years of managerial experience.
• Requires 8+ years of implementation and project management experience, managing multiple projects simultaneously.
• Requires previous experience within healthcare, pharmacy benefits management (PBM), and third-party administrator (TPA).
• Ability to work independently as well as part of an extended, cross-functional team.
• Must be based in the US.

Culture & Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance.
• Discretionary Paid Time Off and 12 Paid Holidays.
• 401(k) Retirement Savings Program.
• Paid Parental Leave benefits.
• Professional development and training opportunities.