Team Lead, Transaction Risk & Recoveries (Fintech)

TL;DR

Team Lead, Transaction Risk & Recoveries (Fintech): Leading transaction monitoring and recovery efforts to mitigate fraud and ensure risk control within a small business banking platform with an accent on complex fraud investigations and recovery strategies. Focus on optimizing risk controls, managing high-risk cases, and collaborating with financial partners to reduce losses.

Location: Salt Lake City, UT (Hybrid)

Salary: $72,100 - $80,000

Company

hirify.global is the largest small business banking platform in the U.S., providing modern financial solutions for entrepreneurs to manage their money.

What you will do

• Lead the team in reviewing and resolving transaction monitoring alerts across wire, ACH, and check types.
• Guide analysts through complex fraud investigations to identify trends, anomalies, and high-risk activity.
• Manage and document suspicious activity cases ensuring compliance with laws and NACHA requirements.
• Develop recovery strategies and collaborate with partner banks to identify optimal recovery paths and mitigate losses.
• Partner cross-functionally with Product, Account Risk, and Customer Service to balance user experience with risk mitigation.
• Maintain SLAs and provide coaching and mentorship to analysts to support team development.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• 5+ years of experience analyzing fraud trends, preferably in a financial institution or fintech.
• Previous experience in transaction monitoring for credit, debit, checks, wire, or ACH.
• Proficiency in Excel for creating spreadsheets, models, and reports.
• Strong verbal and written communication skills.
• Must be currently authorized to work in the United States on a full-time basis.

Culture & Benefits

• Comprehensive health coverage and life insurance.
• 401K with an immediate 3% company match.
• PTO, company holidays, and flexible holidays.
• Company-sponsored mental health benefits and an annual personal wellness budget.
• Monthly WFH stipends and weekly catered lunches.
• Generous paid parental leave (up to 20 weeks for birthing parents).