Program Manager, Explorer Contract Operations

TL;DR

Program Manager, Explorer Contract Operations: Managing the end-to-end contract lifecycle across the Explorer Program, serving as the Subject Matter Expert and cross-functional leader. Focus on resolving operational bottlenecks and enabling Practice Transformation Specialists to achieve performance goals.

Location: Remote, United States

Company

hirify.global empowers independent primary care practices to deliver better care and thrive in value-based care arrangements.

What you will do

• Manage the end-to-end contract lifecycle for an extensive contract portfolio, including ACO REACH, PC Flex, MSSP, MA, Commercial and CCF agreements.
• Partner directly with practices to ensure successful contract onboarding and ongoing compliance.
• Serve as the primary point of contact for practice level contracting questions and resolution.
• Collaborate with practices to identify and resolve barriers to contract performance and participation.
• Act as the SME of the Explorer market with all relevant groups such as Payer Networks, SPP, Withdrawal, Legal, and Growth teams.
• Lead collaborations efforts to establish predictability to enable scalability.

Requirements

• Graduate of an accredited college or university in healthcare, health technology or information systems-related programs, or significant and relevant work experience in lieu of educational requirements may be accepted.
• 6+ years of experience with relevant experience.
• Proven ability to work effectively with cross-functional teams.
• Expertise in contract management and healthcare operations.
• Ability to work in a fast-paced environment and manage multiple priorities.

Nice to have

• 2-3 years of management experience or mentorship.
• Project management certification or demonstrated competency.
• Experience with ACO models and value-based care contracts.
• Healthcare practice management experience.
• Data analysis and process improvement skills.

Culture & Benefits

• Flexible work schedules and the ability to work remotely are available for many roles.
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners.
• Robust time-off plan (21 days of PTO in your first year).
• Two paid volunteer days and 11 paid holidays.
• 12 weeks paid parental leave for all new parents.
• 401(k) with up to 4% match.