Senior Manager, Marketplace Onboarding & Partner Management

TL;DR

Senior Manager, Marketplace Onboarding & Partner Management (SaaS/Fintech): Managing the end-to-end partner onboarding lifecycle and operational efficiency of the hirify.global Marketplace ecosystem with an accent on process optimization, stakeholder coordination, and high-volume partner intake. Focus on streamlining due diligence workflows, maintaining Salesforce data integrity, and driving strategic partner growth through scalable operational frameworks.

Location: Must be based in the United States

Salary: $91,000 – $143,000

Company

A leading global analytics software company helping businesses in over 100 countries make better decisions through AI and machine learning.

What you will do

• Manage the end-to-end inbound partner application and onboarding process for the hirify.global Marketplace.
• Serve as the primary point of contact for new marketplace partners, overseeing qualification, due diligence, and account setup.
• Monitor onboarding progress and resolve bottlenecks across legal, technical, and operational workflows.
• Maintain and optimize partner pipelines and data accuracy within Salesforce.
• Identify and implement process improvements to enhance self-service onboarding capabilities.
• Collaborate cross-functionally with marketing, legal, cybersecurity, and technical teams to ensure seamless partner integrations.

Requirements

• 3–5+ years of experience in partner management, operations, or business development in a B2B SaaS environment.
• Must be based in the United States.
• Strong proficiency in Salesforce for account setup, opportunity management, and data governance.
• Proven ability to manage complex operational processes and coordinate effectively across internal teams.
• Excellent project management skills with a track record of handling high-volume onboarding processes.
• Experience with legal request coordination, security due diligence, and contract administration.

Nice to have

• Financial services industry or risk lifecycle experience.
• Previous software marketplace or platform ecosystem experience.
• Background in process design, change management, or continuous improvement.

Culture & Benefits

• Inclusive culture focused on values such as acting like an owner and delighting customers.
• Competitive compensation and benefits packages designed to recognize performance.
• Focus on work-life balance and a people-first work environment.
• Opportunities for professional development through valuable learning experiences.
• Support for diverse employee resource groups and team social engagement.