Account Manager

TL;DR

Account Manager: Strengthening and growing client relationships by managing and expanding an existing portfolio of accounts with an accent on understanding business needs, resolving client concerns, and acting as a liaison. Focus on developing strategic account plans, up-selling and cross-selling product categories, and realizing revenue targets.

Location: Heredia. Hybrid

Company

hirify.global is a global data and technology company, powering opportunities for people and businesses around the world.

What you will do

• Develop strong relationships with existing clients by understanding their business needs and resolving concerns.
• Manage key accounts, develop strategic account plans, and drive retention and growth.
• Research client needs and bundle products to meet requirements, educating clients on new solutions.
• Generate new business within existing relationships through up-selling and cross-selling.
• Retain accounts by negotiating contract renewals and onboarding new clients.
• Collect customer feedback and collaborate with internal and external partners.

Requirements

• Bachelor's Degree or equivalent professional experience.
• 5+ years of experience in sales or account management.
• Strong B2B experience in a consultative or solutions‑focused environment.
• Experience resolving challenging customer situations with customer‑centric solutions.
• Proven ability to manage C‑suite relationships and negotiate high‑value contracts.
• Exceptional communication skills with the ability to present to senior‑level stakeholders.

Culture & Benefits

• Focus on DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, and volunteering.
• Award-winning culture recognized by World's Best Workplaces™ and Great Place To Work™ in 24 countries.
• Equal Opportunity and Affirmative Action employer promoting diversity and inclusion.