Solutions Engineer, Downmarket (Pre-Sales) (SaaS)

TL;DR

Solutions Engineer, Downmarket (Pre-Sales) (SaaS): Guiding customers and prospects toward clarity and alignment on end-to-end security solutions. Focus on designing self-service technical assets, providing technical support, and streamlining the pre-sales process to efficiently support new business opportunities.

Location: Must be able to work in the Dublin office 3 days a week (Tuesday, Wednesday, and Thursday).

Company

hirify.global helps businesses earn and prove trust by monitoring and verifying security continuously.

What you will do

• Design, build, and maintain a library of self-service technical assets to scale technical knowledge across the Account Executive team.
• Serve as the primary technical partner and coach for Account Executives.
• Streamline and standardise the technical pre-sales process to efficiently support a high volume of new business opportunities.
• Provide specialised technical support for highly complex or strategic deals.
• Systematically gather and synthesise market feedback from the Sales team to the Product organisation.
• Drive new programs to improve the pre to post-sales transition.

Requirements

• Must be able to work in the Dublin office 3 days a week (Tuesday, Wednesday and Thursday).
• 5+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title, with previous B2B SaaS experience.
• Proven ability in leveraging technical proficiency to design and implement scaled pre-sales solutions.
• Deep technical proficiency to identify and validate technical, operational, and business pain points.
• Outstanding communication, storytelling, and active listening abilities.
• Deep understanding of hirify.global’s product, core value propositions, and key integrations.
• Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture.

Nice to have

• Familiarity with REST API development and service integrations.
• Prior experience in the cybersecurity space.

Culture & Benefits

• Industry-competitive salary and equity.
• 100% covered medical, dental, and vision benefits.
• 25 days of Annual Leave per year.
• Health & wellness stipend.
• Remote workspace, internet, and mobile phone stipend.
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.