Senior IT Business Analyst

TL;DR

Senior IT Business Analyst: Bridging the gap between business stakeholders and technical teams, driving meaningful change within the hirify.global IT Application team with an accent on stakeholder engagement and translation of complex requirements. Focus on optimizing efficiency through process mapping and contributing to quality deliverables with timely project completion.

Location: This role operates in a hybrid capacity, and employees are expected to work onsite a minimum of 3 days per week in locations where the workplace policy applies: San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo.

Salary: USD $99,200 and USD $198,000 per year.

Company

hirify.global IT Application team is committed to driving innovative solutions that enhance business operations and IT processes.

What you will do

• Lead discovery sessions to gather and document business requirements, translating them into clear technical specifications.
• Manage stakeholder expectations, providing regular project health updates to ensure alignment.
• Map current business processes and design future processes to optimize efficiency.
• Collaborate with developers daily to clarify requirements and assist in removing blockers.
• Conduct functional testing and define acceptance criteria to ensure quality and completeness of deliverables.
• Act as a de-facto Project Manager for smaller workstreams, prioritizing deliverables based on business value.

Requirements

• 5+ years of Business Analysis experience with a strong understanding of SDLC.
• Proficiency in Agile or hybrid project methodologies.
• Exceptional communication skills for bridging technical and non-technical stakeholders.
• Strong functional and regression testing experience with the ability to identify logical gaps.
• Proficient in tools such as ServiceNow, SharePoint, Confluence, and wireframing tools (e.g., Lucidchart, Figma, Miro).
• Experience with GenAI tools (e.g., Gemini, ChatGPT, Copilot).

Culture & Benefits

• Dynamic and collaborative team environment.
• Culture thrives on open communication, agility, and a strong focus on stakeholder engagement.
• Hands-on leadership style that encourages team autonomy and fosters an environment of continuous improvement.
• Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave)