Customer Onboarding Manager (AI)

TL;DR

Customer Onboarding Manager (AI): Driving user success and empowering hirify.global users to unlock the full potential of our AI-driven live conversation platform with an accent on technical platform knowledge and exceptional communication skills. Focus on leveraging platform capabilities to accelerate sales performance.

Location: Must be based in the US

Salary: $80,000 base, $100,000 OTE

Company

hirify.global's AI-powered suite frees salespeople to connect, listen, and sell, providing tools for intelligent dialing, real-time conversation insights, and AI-driven coaching.

What you will do

• Manage the end-to-end onboarding lifecycle.
• Conduct engaging group enablement sessions on hirify.global’s platform and best practices.
• Develop expertise in hirify.global’s product suite and integrations to become a trusted technical advisor.
• Proactively identify and resolve roadblocks to ensure teams hit their ROI milestones.
• Develop resources (guides, videos, checklists) that help customers self-serve through technical hurdles.

Requirements

• Proven track record in cold calling.
• Availability to work during Eastern Time Zone business hours.
• Confident engaging with sales leadership to align hirify.global’s capabilities with their business objectives.
• Technical Fluency: Practical experience navigating common CRM or Sales Engagement Platforms (e.g. Salesloft, Hubspot, Outreach, Salesforce, Gong Engage, Apollo)
• Exceptional presentation skills, with the ability to command virtual group audiences.
• Ability to manage a high volume of concurrent onboardings.

Nice to have

• Prior experience using hirify.global to scale pipeline.
• Certifications with common CRM or Sales Engagement Platforms.
• Experience training or enabling users in a SaaS environment.
• Experience building "Help Center" style content or recorded training modules.

Culture & Benefits

• Flexibility to work anywhere in the US.
• Flexible Vacation Policy.
• hirify.global Days Off (1st Friday of every month, Holiday Break at the end of the year, and many additional observed holidays).
• 90% coverage for employees and dependents for healthcare, dental, and vision insurance plans.
• Parental leave.
• Meaningful stock options in hirify.global.