Senior Training Associate - Fraud & Financial Crime (Fintech)

TL;DR

Senior Training Associate (Fintech): Strengthen fraud and financial crime capabilities across Operations with an accent on designing and delivering impactful training and development initiatives. Focus on translating complex policy and regulatory requirements into practical, scenario-based learning, enhancing skills, and ensuring employees are equipped to excel in their roles.

Location: Must work in our Manchester office at least 3 days a week.

Company

hirify.global is redefining finance by listening to customers and empowering them to aim high.

What you will do

• Collaborate with senior stakeholders to conduct learning needs assessments and identify skill gaps.
• Design and develop learner-centric Fraud & Financial Crime training across multiple delivery channels.
• Lead inductions for all Operations teams based in Manchester.
• Deliver high-impact, specialised training sessions for Fraud, Financial Crime, and other Operations colleagues.
• Use QA results, performance MI, and stakeholder feedback to measure training effectiveness.
• Continuously refine training content in response to regulatory changes, system updates, or emerging trends and insights.

Requirements

• Strong experience within Fraud and/or Financial Crime operations, with well-developed investigative skills.
• Good working knowledge of AML frameworks, sanctions requirements, fraud typologies, and operational Fraud & Financial Crime controls.
• Experience working in a regulated environment and partnering effectively with Compliance and Risk functions.
• Experience delivering training, workshops or briefings, with the confidence and ability to facilitate discussions and engage operational teams.
• Strong organisational and project management skills, with the ability to manage multiple priorities.
• This hybrid role requires you to come to our Manchester office at least 3 days a week.

Nice to have

• Exposure to designing or supporting training solutions (e.g. classroom, virtual or e-learning). Experience with LMS platforms.
• Familiarity with learning methodologies (e.g. ADDIE, SAM, 5Di, Kirkpatrick).
• ICA, ACAMS or equivalent Financial Crime certification.

Culture & Benefits

• Value face-to-face collaboration and a good work-life balance.
• Dog-friendly office in Manchester.
• Option of working from abroad for up to 120 days a year (subject to having the right to work in the country of choice).
• Offer a workplace free from discrimination.