Customer Solution Design Practitioner (Architecture)

TL;DR

Customer Solution Design Practitioner (Architecture): Designing high-performance technology components for global enterprise networks and critical national services with an accent on integration, scalability, and commercial viability. Focus on translating business needs into secure technical designs, managing stakeholder expectations, and driving continuous improvement across solution delivery lifecycles.

Location: Must be based in or able to commute to Exeter, UK. Hybrid model requires 3 days in office and 2 days working from home.

Company

hirify.global is a global leader in secure connectivity and collaboration platforms, serving 1.2 million business customers worldwide.

What you will do

• Design technology components that meet defined time, cost, and quality standards.
• Collaborate with technical specialists and solution designers to deliver integrated enterprise-level solutions.
• Manage technical and commercial risks throughout the design and delivery process.
• Communicate design decisions and business benefits to senior stakeholders clearly.
• Identify and pursue opportunities for cross-selling and continuous design improvement.
• Mentor less experienced team members and contribute to knowledge-sharing within design squads.

Requirements

• Proven experience in technical design or complex solution delivery.
• Strong working knowledge across multiple relevant technologies or product sets.
• Ability to deliver component-level designs while adhering to governance standards.
• Experience managing project risks and resolving technical issues independently.
• Understanding of SLAs and the impact of technical decisions on customer business contexts.
• Commercial awareness including lifecycle cost considerations.

Culture & Benefits

• 10% on-target annual bonus and competitive pension scheme with up to 10% employer contribution.
• 25 days annual leave plus bank holidays, with increases based on service.
• Enhanced family leave policies and 24/7 private virtual GP access.
• Flexible benefits including cycle-to-work, healthcare, and electric vehicle salary sacrifice.
• World-class training, development opportunities, and internal share-saving schemes.
• Commitment to an inclusive workplace with a strong culture of collaboration and digital inclusion.