Senior Workflow Consultant (Legaltech)

TL;DR

Senior Workflow Consultant (Legaltech): Deliver comprehensive workflow consulting services to legal professionals using AI-powered legal software to optimize workflows and increase efficiency. Focus on designing and prototyping innovative workflows, supporting AI adoption, and improving customer satisfaction in legal environments.

Location: Hybrid in Burnaby, Calgary, or Toronto with office presence expected minimum twice per week.

Salary: CAD 103,800–140,400 per year

Company

hirify.global is a global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely.

What you will do

• Consult with customers to assess and enhance legal workflows using hirify.global’s software suite.
• Position workflow packages and assist in closing sales opportunities.
• Configure accounts and align software with customer business processes and best practices.
• Support adoption of AI-powered legal features and promote responsible use.
• Collaborate cross-functionally to design scalable, innovative workflow solutions.
• Maintain strong customer relationships as a trusted advisor throughout implementation and adoption.

Requirements

• Location: Must be based in or near Burnaby, Calgary, or Toronto with hybrid work arrangement.
• 5+ years experience in workflow strategy development, preferably in software or technology.
• 2+ years legal experience or training at paralegal level or higher.
• Bachelor’s degree or equivalent practical experience.
• Hands-on experience using AI tools for legal drafting, research, or workflow support.
• Strong strategic thinking, communication, and interpersonal skills.

Nice to have

• Understanding of cloud-based legal technologies and legal industry needs.
• Experience designing automation processes using Excel, Google Sheets, Slack workflows, or scripting languages like SQL.

Culture & Benefits

• Competitive salary with top-tier health, dental, and vision insurance.
• Hybrid work environment with minimum twice weekly office presence for local employees.
• Flexible time off policy encouraging 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contributions.
• Recognition program for employee milestones at 3, 5, 7, and 10 years.