Senior Workplace Engineer (Citrix) (System Engineering)

TL;DR

Senior Workplace Engineer (Citrix) (System Engineering): Supporting and enhancing virtual desktop and infrastructure environment with an accent on stable operations, user experience, and strong governance across ITIL processes. Focus on maintaining enterprise configurations, supporting Citrix‑based VDI, and coordinating with cross‑functional teams to keep systems secure and reliable.

Location: Lublin, Opole, Poznań, Warszawa, Wrocław, Gdańsk, Katowice, Kraków

Company

hirify.global is an AI-powered global business and technology transformation partner, delivering tangible business value.

What you will do

• Design, integrate, install, and decommission systems across the enterprise environment.
• Monitor and maintain the correct operations of virtual desktop environments.
• Provide 2nd‑level support for VDI applications and infrastructure.
• Manage ITIL processes across configuration, change, incident, and release management.
• Coordinate operational activities with internal teams and service providers.
• Follow up and remediate issues identified during technical and security audits.

Requirements

• Experience in 2nd‑level support for virtual desktop environments.
• Knowledge of Citrix Cloud VDI management, including monitoring, licensing, connectors, images, sessions, and reporting.
• Hands‑on skills in PowerShell scripting and maintaining GPOs.
• Experience administering enterprise environments and working with ServiceNow.
• Strong understanding of ITIL processes across configuration, change, incident, and release management.
• Proficiency in English and German.

Culture & Benefits

• Medical care with Medicover, private life insurance, and Sports card.
• Access to over 70 training tracks with certification opportunities.
• Continuous feedback and ongoing performance discussions.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair).