Scientist Ii Field Applications Support

TL;DR

Scientist Ii Field Applications Support (Medtech): Supporting trainings, validations, and implementation solutions for customers using hirify.global instrumentation, software, and consumables with an accent on customer communication and technical problem-solving. Focus on designing experiments, providing technical assistance, and collaborating with sales and R&D teams to optimize sequencing workflows.

Location: Must reside within Northern California Bay Area (San Francisco, San Jose, Oakland, Sacramento)

Salary: $97,400 - $168,000

Company

hirify.global is a product company specializing in advanced sequencing technologies and solutions for scientific research.

What you will do

• Assist customers in designing and conducting experiments using hirify.global instruments and workflows
• Provide timely technical and application support in response to customer inquiries
• Collaborate with Sales Account Managers to identify business opportunities and support pre- and post-sales activities
• Conduct scientific presentations to internal and external audiences
• Develop and maintain positive relationships with customers and key opinion leaders
• Provide feedback to R&D, Product Marketing, and Sales teams to improve workflows and products

Requirements

• Must reside within Northern California Bay Area (San Francisco, San Jose, Oakland, Sacramento)
• PhD or Masters with 1-2 years experience, or B.S. with 4-6 years in related scientific discipline
• Knowledge of DNA sequence analysis tools and workflows including sequence alignment, genome visualization, and epigenetics
• Excellent interpersonal, written, verbal communication, and presentation skills
• Ability and willingness to travel up to 75% within defined territory
• Authorization to work in the United States without sponsorship

Nice to have

• 2+ years experience in field applications and pre-/post-sales customer support
• Degree in Molecular Biology/Genetics
• Experience supporting installation, training, and application of sequencing instruments and assays
• Experience in extraction, library preparation, and sequencing
• Experience conducting scientific presentations for pre- and post-sales activities

Culture & Benefits

• Fast-paced commercial environment with collaboration across scientific and sales teams
• Supportive team player culture integrating internal and field-based activities
• Reasonable accommodations available for disabilities
• Equal opportunity employer with inclusive policies