TL;DR
Principal Product Designer (AI): Lead design strategy and execution for AI and automation capabilities within a digital operations platform, focusing on AI agents, automation workflows, and intelligent insights. Focus on designing intuitive, trustworthy AI-driven user experiences, establishing design principles for AI transparency, and collaborating with cross-functional teams to pioneer AI-driven operations at scale.
Location: Hybrid in Atlanta, Georgia, United States, with 2 days per week onsite in the Atlanta office. Candidates must reside in eligible US states; some US states are excluded from eligibility.
Salary: $161,000–$270,600 USD
Company
hirify.global is a global leader in digital operations management, providing an AI-powered platform that enables business resilience and operational efficiency for enterprises.
What you will do
- Define and drive design vision for AI and automation capabilities including AI agents.
- Lead collaboration with AI/ML engineers, product managers, and data scientists to create intuitive and trustworthy user experiences.
- Establish design principles for AI transparency, explainability, and user control.
- Mentor designers on AI/UX best practices and foster innovation.
- Conduct strategic research on adoption and trust of AI-driven recommendations in mission-critical contexts.
- Partner with product leadership to shape AI and automation roadmap and represent design in executive discussions.
Requirements
- Must have 10+ years experience in product, UX, or interaction design for complex technical products.
- 3+ years experience designing AI/ML products, intelligent systems, or automation platforms.
- Experience leading design strategy and influencing product direction.
- Portfolio demonstrating expertise in AI/UX, conversational interfaces, or intelligent agent experiences.
- Must reside in eligible US states; excluded states include Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming.
- Hybrid work model with required onsite presence 2 days per week in Atlanta office.
Nice to have
- Experience designing for developer tools, DevOps platforms, or technical operations products.
- Deep understanding of AI/ML concepts including LLMs, generative AI, predictive models, and agentic systems.
- Experience establishing scalable design systems and frameworks.
- Thought leadership through speaking, writing, or community contributions.
- Experience in high-growth SaaS or enterprise software companies.
Culture & Benefits
- Competitive salary and comprehensive benefits package.
- Flexible work arrangements with hybrid model.
- Company equity and Employee Stock Purchase Program.
- Generous paid vacation, holidays, sick leave, and wellness days.
- Paid parental leave and volunteer time off.
- Mental wellness programs and company-wide hack weeks.
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