Digital Product Manager (Billing and Payment Experience)

TL;DR

Digital Product Manager (Billing and Payment Experience): Manage the end-to-end product lifecycle for customer-facing digital products enhancing billing and payment experiences. With an accent on seamless integration of digital and physical customer journeys. Focus on developing product roadmaps, user research, data-driven decisions, and cross-functional collaboration to improve customer satisfaction.

Location: Must be based in the United States, Mason, OH

Company

hirify.global is a Fortune 500 company providing products and services to help businesses maintain clean, safe, and well-equipped facilities.

What you will do

• Develop and execute product roadmaps aligned with goals and success metrics.
• Conduct user research and analyze data to inform product decisions.
• Collaborate with stakeholders to ensure product complements on-site customer experience.
• Monitor product performance and iterate to enhance customer satisfaction.

Requirements

• Must be located in the United States, preferably Mason, OH.
• Bachelor's degree or equivalent experience.
• 3-5 years of product management experience focused on customer-facing products.
• Experience working with UX teams and user-centered design principles.
• Strong analytical skills and data-driven decision making.
• Excellent communication and collaboration skills.

Culture & Benefits

• Competitive pay and comprehensive medical, dental, and vision benefits.
• 401(k) with company match, profit sharing, and employee stock ownership plan.
• Company-paid disability, life, and AD&D insurance.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.