Technical Program Manager, Amazon World Wide Groceries

TL;DR

Technical Program Manager, hirify.global World Wide Groceries: Leading the delivery of new capabilities and scaling grocery fulfillment systems across new businesses and geographies with an accent on scope, schedule, dependencies, and risks. Focus on driving sound technical decisions that balance speed and quality, and navigating ambiguity.

Location: AUS, QLD, Brisbane

Company

hirify.global's World Wide Groceries Technology team is looking for a talented and experienced Technical Program Manager (TPM) to help scale the technology powering our grocery fulfillment centers globally.

What you will do

• Drive cross-functional program delivery across multi cross-organizational teams, ensuring alignment on scope, schedule, dependencies, and risks.
• Lead scaling initiatives to expand hirify.global's grocery fulfillment technology across new business models and geographies, supporting hundreds of fulfillment centers and stores globally.
• Own program governance including running weekly program syncs, managing risk and dependency tracking.
• Engage technically with senior engineers and architects across multiple domains to evaluate trade-offs, challenge assumptions, and drive sound technical decisions.
• Build and maintain strong stakeholder relationships across engineering, product, and operations organizations in multiple time zones, fostering trust and alignment.
• Define and track KPIs and SLAs for programs, ensuring outcomes are measurable and tied to customer and business impact.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 7+ years of technical program management experience, delivering complex, cross-functional technology programs.
• Experience defining program requirements, scoping projects, and driving delivery end-to-end.
• Hands-on experience applying Agile methodologies to manage multiple software programs with competing priorities.
• Demonstrated ability to work with engineering teams in Agile delivery environments, including sprint planning, backlog grooming, and retrospectives.
• Experience using data and metrics to drive decisions and measure program success.

Nice to have

• Agile certification (e.g., PMI-ACP, CSM, SAFe Program Consultant, or equivalent).
• Experience managing large-scale, cross-organizational programs spanning multiple geographies or business units.
• Familiarity with architectural concepts, system design trade-offs, and engineering best practices.
• Experience mentoring junior TPMs or other team members.
• Experience incorporating AI tools into day-to-day program management workflows.

Culture & Benefits

• Our inclusive culture empowers hirify.globalians to deliver the best results for our customers.