Technical Program Manager (AI)

TL;DR

Technical Program Manager (AI): Driving critical cross-functional initiatives, operating as a global process owner and program lead across a rotating portfolio of work, including onboarding, mobility, policy, controls, expansion, and M&A efforts. With an accent on framing ambiguous problems, developing structured recommendations, and driving end-to-end execution. Focus on mapping end-to-end journeys, identifying pain points, using data for prioritization, and translating policy decisions into concrete system behavior.

Location: Hybrid work environment in New York, NY or Livingston, NJ. Remote work may be considered for candidates located more than 30 miles from an office, but is restricted to the US. Must be a U.S. person (citizen, lawful permanent resident, refugee, or asylee) or eligible for export authorization to conform to U.S. Government export regulations.

Salary: $161,000–$237,000

Company

hirify.global is a publicly traded company that provides essential cloud infrastructure for AI, enabling innovators to build and scale AI with confidence.

What you will do

• Act as a global process owner for a set of priority workflows, ensuring they are well-designed, documented, and continuously improved.
• Map end-to-end journeys, identifying pain points, failure modes, and opportunities to simplify and automate processes.
• Partner with People Operations, HRBPs, Payroll, Benefits, and regional teams to ensure practical process implementation.
• Build and maintain integrated project plans, dependency maps, RAID logs, and decision records.
• Use data (service metrics, tickets, cycle time, error rates, satisfaction scores) to prioritize, make tradeoffs, and measure impact.
• Translate process and policy decisions into concrete systems behavior in partnership with HRIS, IT, and Security.

Requirements

• 5–8+ years of relevant experience, ideally including management consulting, internal strategy, or business operations with exposure to HR / People topics.
• In-house program or process ownership for global or multi-regional initiatives.
• Demonstrated track record of owning complex, cross-functional programs end-to-end.
• Structured problem solving and hypothesis-driven thinking, with quantitative comfort.
• Excellent facilitation and stakeholder management skills, able to drive decisions while valuing diverse perspectives.
• Experience working in high-growth, global, or highly matrixed environments where processes, systems, and organizational structures evolve quickly.

Culture & Benefits

• Competitive base salary, discretionary bonus, and equity awards.
• 100% company-paid medical, dental, and vision insurance.
• Flexible Spending Account, Health Savings Account, and 401(k) with a generous employer match.
• Paid Parental Leave and Flexible PTO.
• Mental Wellness Benefits through Spring Health and family-forming support by Carrot.
• Hybrid work environment with quarterly team gatherings and onboarding at hubs within the first month.
• Catered lunch each day in office and data center locations, along with a casual work environment.