Field Sales Engineer (SaaS)

TL;DR

Field Sales Engineer (SaaS): Influencing deal strategy, solution design, competitive positioning, and customer confidence throughout the sales cycle with an accent on technical solution validation and risk enablement. Focus on supporting strategic accounts, ensuring seamless collaboration between sales and implementation, and contributing to revenue generation.

Location: Must be based in Lyon, France, and require regular travel across France

Company

hirify.global is a cloud commerce platform powering businesses in retail, hospitality, and golf across over 100 countries, helping them innovate, scale, and provide exceptional customer experiences.

What you will do

• Support remote and field sales teams through on-site discovery, customer meetings, and demonstrations.
• Partner with Account Executives to scope, design, and validate technical solutions for customer requirements.
• Identify technical risks, constraints, and dependencies early in the sales cycle to protect deal value.
• Collaborate with Strategic Account Managers to support customer retention, satisfaction, and expansion.
• Act as a technical contributor within Go-To-Market channels, providing product and integration guidance.
• Represent the company at trade shows and industry events, including system setup and troubleshooting.

Requirements

• Demonstrated experience in sales, solutions consulting, or customer-facing technical roles.
• Exposure to cloud-based SaaS technologies, ideally within hospitality, retail, or adjacent industries.
• Strong technical curiosity and ability to learn new technologies quickly.
• Excellent communication skills for both technical and business audiences.
• A collaborative mindset and ability to build strong relationships across Sales, Product, and Delivery teams.
• Right to work in France.
• Fluency in English and French.

Nice to have

• Knowledge of the hospitality industry; hands-on restaurant experience is highly valued.
• A basic understanding of APIs and integrations (or strong willingness to develop this skill).

Culture & Benefits

• A car is provided with the position.
• Commitment to creating an inclusive and barrier-free workplace.
• Welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates.
• Ethos of inclusion from the beginning, striving to provide a workplace where everyone belongs.
• Part of a global team with presence across North America, Europe, and Asia Pacific.