Crisis Management Specialist

TL;DR

Crisis Management Specialist: Designing, building, and operationalizing hirify.global's enterprise crisis management program with an accent on emergency management, organizational resilience, and executive communication. Focus on leading crisis exercises and real-world activations, developing scalable response plans and playbooks.

Location: San Francisco, CA | New York City, NY | Seattle, WA. All staff is expected to be in one of our offices at least 25% of the time

Salary: $175,000 - $220,000 USD

Company

hirify.global’s mission is to create reliable, interpretable, and steerable AI systems.

What you will do

• Design, develop, and maintain hirify.global's crisis management program, including response plans, playbooks, protocols, and governance structures aligned with industry frameworks (NIMS/ICS, ISO 22301).
• Plan and facilitate crisis exercises and tabletop simulations of increasing complexity to test plans, build team capabilities, and identify improvement opportunities.
• Serve as Incident Commander or direct support to the Incident Commander during crisis activations, providing leadership and coordination across response teams in real time.
• Develop and deliver crisis readiness training for GSIS team members, executive stakeholders, and cross-functional response partners.
• Lead after-action reviews following exercises and real-world incidents and monitor the threat environment for developments relevant to hirify.global's operations.

Requirements

• Have 8+ years of professional experience in crisis management, emergency management, or incident response.
• Have demonstrated experience as an Incident Commander, including leading cross-functional response teams in high-stress, rapidly evolving situations.
• Hold a bachelor's degree or higher in Emergency Management, Risk Management, Business Administration, or equivalent practical experience.
• Have designed and facilitated crisis exercises at multiple levels of complexity, with the ability to build realistic, instructive scenarios.
• Possess exceptional written and verbal communication skills, including experience developing and delivering executive briefings during active incidents.
• Must be available for on-call support and can work flexible hours, including nights and weekends, during crisis events.

Nice to have

• Familiarity with NIMS/ICS and experience applying those frameworks in a corporate or hybrid environment.
• Experience in the technology sector, particularly supporting crisis management for cloud-native or AI-driven organizations.
• Professional certifications such as CEM, CBCP, MBCI, or equivalent.
• Knowledge of ISO 22301 and other relevant resilience standards and frameworks.
• Experience with crisis management platforms and mass notification tools (e.g., Everbridge, Veoci, OnSolve).

Culture & Benefits

• Competitive compensation and benefits.
• Optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours.
• Lovely office space in which to collaborate with colleagues.