TL;DR
Account Manager Western Andalucía: Managing and advising vacation rental owners in Western Andalucía on using the platform and increasing revenue with an accent on coordinating property listings and post-booking support. Focus on building strong customer relationships, analyzing account performance data, and organizing lead-generating events.
Location: Hybrid in Sevilla, Spain, with 2 office days per week. The chance to work from other local offices for up to 8 weeks a year is available.
Company
hirify.global is one of the world’s fastest-growing vacation rental technology companies, aiming to make booking and hosting holiday homes joyful for 40k+ hosts and 4 million annual guests.
What you will do
- Be the main contact person for vacation rental owners in Western Andalucía, advising them on product usage and listings.
- Coordinate property going live and assist homeowners with post-booking questions for high customer service.
- Interact with product and content teams for a smooth onboarding process.
- Build strong relationships with key customers and actively support revenue growth.
- Improve account performance through data analysis and solution-oriented strategies.
- Organize lead-generating and networking events (remote or in-person) to build a community.
Requirements
- Relevant job experience in account management, tourism, or customer-oriented roles.
- Strong communication skills, maintaining friendliness and calmness in all situations.
- Near native Spanish skills and fluent English.
- A customer-centric, problem-solving attitude.
- Excitement about new technologies and the travel industry.
Culture & Benefits
- Make a difference for hundreds of thousands of monthly users.
- Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges.
- Use 2 extra study days for personal development and growth.
- Engage with international, diverse colleagues through regular events.
- Benefit from a hybrid work policy with 2 office days per week.
- Enjoy 23 vacation days, plus the possibility of up to 10 unpaid vacation days with discounts on hirify.global Homes.
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