Junior Digital Sales Account Manager (SaaS)

TL;DR

Junior Digital Sales Account Manager (SaaS): Managing SME client relationships and driving revenue growth with an accent on account retention, renewals, and identifying cross-sell opportunities. Focus on building trust-based partnerships, translating client business needs into digital solutions, and collaborating with internal teams to ensure service excellence.

Location: Must be based in Madrid, Spain. Hybrid work arrangement required.

Company

hirify.global is a global, AI-powered software and cloud solutions provider with a presence in over 70 countries and a team of 13,000+ professionals.

What you will do

• Build and nurture strong, trust-based relationships with SME clients.
• Act as the primary contact for digital service needs, ensuring effective solutions.
• Develop and execute renewal strategies, leading client negotiations.
• Identify and convert upsell and cross-sell opportunities using data insights.
• Manage post-sales escalations and coordinate with internal teams to resolve issues.
• Track account performance metrics to optimize strategies and advocate for client needs internally.

Requirements

• Fluency in Italian and English is mandatory.
• Must have EU citizenship or a valid Spanish work permit.
• Strong communication and negotiation skills.
• Proven ability to translate complex business challenges into digital solutions.
• Experience or strong exposure to customer relationship management.
• Ability to work in a hybrid environment in Madrid.

Nice to have

• Prior experience in selling technology products or services.
• Familiarity with data-driven sales approaches and account management tools.

Culture & Benefits

• International and collaborative work environment.
• Structured onboarding and continuous training programs.
• Clear career development pathways within a global sales organization.
• Competitive compensation and benefits package.
• Supportive culture that values teamwork, learning, and shared success.