Junior Digital Sales Account Manager (Sales)

TL;DR

Junior Digital Sales Account Manager (Sales): Driving revenue growth and managing relationships with SME clients by addressing software requirements, executing renewals, and managing escalations. Focus on fostering trust-based relationships, identifying growth opportunities, and utilizing data insights for sales campaigns.

Location: Hybrid: Must be based in Barcelona, Spain, with office attendance several days per week.

What you will do

• Build and maintain strong, trust-based relationships with SME clients.
• Act as the primary contact for digital service inquiries, coordinating with internal teams.
• Develop and execute tailored renewal strategies and lead negotiations.
• Address and resolve post-sales issues by collaborating with cross-functional teams.
• Maintain a comprehensive understanding of clients' business landscapes to identify growth opportunities.
• Utilize data insights and market intelligence to drive sales motions and execute targeted campaigns.

Requirements

• Passionate about Sales and excellence in customer satisfaction.
• Experience in selling Technology Products and Services.
• Strong Verbal Communication and Negotiation Skills.
• Expertise in Customer Onboarding, Handling, and Escalation Management.
• Proficiency in Request Tracking and Collaboration.
• Ability to convert Business Problems to Technical Solutions.
• Fluent in Italian and English.
• Must be able to come together in person several days per week for collaboration in Barcelona, Spain.

Culture & Benefits

• A dynamic and collaborative work environment.
• Opportunities for professional growth and development, including trainings.
• Competitive compensation and benefits package.
• International environment.
• Hybrid role.