Programme Lead (Digital Experience)

TL;DR

Programme Lead (Digital Experience): Shaping and delivering complex, high-value digital projects and programmes for a digital experience agency with an accent on client relationship management, commercial success, and team mentorship. Focus on proactively identifying and resolving risks, driving continuous improvement, and contributing to new business opportunities within the digital experience sector.

Location: Hybrid, with regular on-site meetings expected, likely based in the United Kingdom.

Company

hirify.global is a digital experience agency committed to delivering purposeful and positive impact for people, planet and society, part of the Certified B Corporation™ TPXimpact group.

What you will do

• Lead day-to-day management of high-value projects and programmes, ensuring alignment with client objectives and company standards.
• Proactively identify and resolve risks and issues, ensuring projects meet or exceed success KPIs including budget, time, scope, and client satisfaction.
• Build and nurture strong client relationships through regular engagement and on-site meetings, contributing to new business opportunities.
• Mentor and coach junior team members, facilitating sessions on Agile ways of working and fostering a high-performance culture.
• Contribute to commercial success by meeting revenue forecasts and ensuring profitability across projects and programmes.
• Drive continuous improvement and optimisation across all delivery areas, staying ahead of digital experience trends.

Requirements

• Significant experience in project and programme management within an agency environment is required.
• Strong commercial acumen and proven ability to manage multiple workstreams with a programmatic view.
• Accreditation or practical knowledge of Agile, Waterfall, and programme methodologies.
• Expertise in facilitating workshops and sessions on delivery methodologies.
• Proven experience supporting new business development and leading delivery elements in proposals and pitches.
• Familiarity with industry-standard project and programme management tools (e.g., Jira, Asana, MS Project, Trello).

Culture & Benefits

• Work in a Certified B Corporation™ part of the TPXimpact group, committed to positive impact for people, planet, and society.
• Collaborative and dynamic teams operating in an agile environment.
• Focus on continuous improvement, mentorship, and thought leadership.
• Values of Purpose, Accountability, Craft, and Togetherness.
• Actively encourages applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.