Client Services Project Manager (AI)

TL;DR

Client Services Project Manager (AI): Driving successful implementation and delivery of client-facing projects in line with scope, budget, and timeline, with an accent on leading complex projects from initiation to close and ensuring alignment with the Statement of Work. Focus on defining scope, objectives, deliverables, and building detailed project plans for enterprise customers.

Location: Remote (Germany)

Company

hirify.global Cognigy is a market-leading global company providing an AI-first CX platform that combines Generative and Conversational AI to empower brands with AI Agents for customer experiences.

What you will do

• Lead the planning, execution, and monitoring of client-facing projects.
• Define project scope, objectives, and deliverables in alignment with the Statement of Work (SOW).
• Build detailed project plans and ensure internal and external team alignment.
• Communicate project goals, progress, and challenges to all stakeholders.
• Manage risks, issues, and action items throughout the project lifecycle.
• Conduct post-project evaluations to assess success and gather insights.

Requirements

• 2–5 years of experience as a Project Manager.
• Proven experience in delivering enterprise projects.
• Understanding of various project management methodologies.
• Strong organizational and time management skills.
• Excellent communication and stakeholder management abilities.
• Fluent in German (minimum C1 level).
• Fluent in English.

Culture & Benefits

• Join an ever-growing, market-disrupting, global company.
• Work in a fast-paced, collaborative, and creative environment with top talent.
• Opportunity for continuous learning and growth as a market leader.
• Access to endless internal career opportunities across multiple roles and locations.
• Commitment to diversity and inclusion as an equal opportunity employer.