Sales Coordinator

TL;DR

Sales Coordinator: Responsible for quoting via Salesforce, processing orders, supporting licenses, and escalating support tickets with an accent on ensuring a smooth and efficient sales process and customer satisfaction. Focus on maintaining and updating customer records, generating sales reports, and coordinating with multiple departments in a fast-paced environment.

Location: Remote from Poland

Company

hirify.global is an industry-leading company committed to innovation and providing employees with opportunities to work with the latest technologies.

What you will do

• Prepare and send quotes to customers via Salesforce.
• Process orders and invoices accurately and timely.
• Support Account Managers and other sales staff with daily tasks and responsibilities.
• Support perpetual cloud licenses and ensure smooth customer transitions.
• Help with support ticket escalations and follow up until resolution.
• Coordinate with marketing, product development, and customer service to ensure customer satisfaction.
• Maintain and update customer records and sales data in Salesforce and other CRM tools.

Requirements

• 1–2 years of customer/partner-facing experience.
• Previous experience as a Sales Coordinator, Sales Assistant, or similar role in a SAAS company.
• Proficient in Salesforce and other CRM tools.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational, time management, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of SAAS products and services and industry trends.

Culture & Benefits

• Emphasis on personal growth, continuous innovation, and a fun company culture.
• Opportunity to work with leading-edge technologies on complex and interesting projects.
• Fast-paced environment with a global reach.
• Part of highly collaborative and agile teams.