Professional Services Consultant, AI Solutions

TL;DR

Professional Services Consultant, AI Solutions: Leading end-to-end customer engagements that deliver measurable outcomes through agentic automation with an accent on optimizing the customer’s workspace and workflows. Focus on designing and deploying hirify.global Certified Agents, reducing manual effort, improving quality and compliance, and unlocking scalable ROI.

Location: Must be based in the United States of America

Salary: $110K - $150K

Company

hirify.global is a converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.

What you will do

• Own senior stakeholder relationships; align agent deployments to business priorities.
• Lead discovery to identify high-value workflows for agentic automation and translate goals into a delivery roadmap.
• Optimize customer workspace foundations to support agent-driven operations.
• Configure Certified Agents and supporting workflows, applying prompting best practices and implementation standards.
• Establish and track KPIs that demonstrate business impact (efficiency gains, error reduction, throughput, ROI).
• Mentor and enable other consultants on Certified Agent delivery methods and troubleshooting patterns.

Requirements

• 4+ years of experience in a customer-facing role in B2B SaaS (Professional Services, Implementation Consulting, Solutions Consulting, Technical CSM, or Technical Project/Program Management).
• Experience delivering AI-enabled automation in production environments.
• Proven experience leading complex, multi-stakeholder implementations.
• Strong process mapping and solution design skills, translating ambiguous workflows into scalable operating models.
• Deep comfort with hands-on configuration and troubleshooting in workflow platforms.
• Ability to operate autonomously and prioritize across multiple engagements.

Nice to have

• Experience with enterprise tooling and integrations (Salesforce, ServiceNow, Jira, Workday, NetSuite, SAP) and iPaaS/middleware.
• Change management experience (adoption plans, enablement programs, stakeholder management).
• Consulting background or enterprise Professional Services delivery.
• PMP, Scrum, Agile, or equivalent certifications.

Culture & Benefits

• Opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself.
• Be part of a bold, innovative team that’s redefining what’s possible.
• Assess every candidate based on the potential impact they can have.
• Support each person’s journey to build their boldest career.