Senior Solutions Engineer (AI)

Location: Chicago, IL; hybrid work with in-office collaboration every Tuesday, Wednesday, and Thursday. Work from home is available Monday and Friday.

On-target earnings: $160,000–$230,000 annually, with a 70/30 split, plus equity.

Company

hirify.global is a B2B customer operations platform that connects customer conversations, teams, tools, AI, automation, and workflows for more than 9,000 companies.

What you will do

• Partner with Account Executives on strategic enterprise opportunities and own the technical strategy from discovery through close.
• Lead technical discovery covering customer objectives, architecture, workflows, integrations, security requirements, and constraints.
• Design and demonstrate solutions using hirify.global’s AI capabilities, APIs, integrations, automation, and broader platform.
• Architect and lead AI proofs of concept, pilots, and technical evaluations, defining success criteria and validating performance, feasibility, and business impact.
• Develop integrations with customer systems using hirify.global’s APIs and extensibility platform, while troubleshooting technical dependencies.
• Partner with Product and Engineering, share customer insights, identify reusable technical patterns, and mentor other Solutions team members.

Requirements

• 7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally in enterprise SaaS.
• Proven success partnering with sales teams to win complex enterprise opportunities.
• Strong experience with AI, automation, complex business workflows, AI-powered products, and customer proofs of concept.
• Strong technical foundation in APIs, webhooks, authentication, data flows, integrations, REST APIs, and modern SaaS architectures.
• Strong software design, problem-solving, communication, presentation, and executive stakeholder engagement skills.
• Experience with customer service, support, contact center, CRM, communications, or workflow automation platforms is highly preferred.

Culture & Benefits

• Hybrid collaboration model with designated work-from-home days on Monday and Friday.
• Equity at a post-Series D company backed by leading venture capital firms.
• Private health insurance, including no-cost plan options for employees.
• Paid parental leave, flexible time off, mental health support, and family planning support.
• $100 monthly lifestyle stipend, additional Wellness Days, and a winter office closure from Christmas to New Year’s Day.