Launch Account Manager (Fintech)

TL;DR

Launch Account Manager (Fintech): Overseeing project completion for newly acquired customers and maximizing revenue through proactive client relationship management and upsell identification. Focus on consultative sales, technical understanding of the platform, and ensuring long-term client success and revenue attainment.

Location: 100% Remote (Must be in US)

Salary: $98,000 - $110,000 (Base) + $40,000 (Variable)

Company

hirify.global builds innovative technology that transforms the way businesses and their customers experience payments through its industry-leading payment platform, PayXM™.

What you will do

• Participate in new client project meetings to understand implementation and identify upsell opportunities.
• Proactively identify and pursue opportunities to maximize bookings and revenue within assigned accounts.
• Act as a trusted advisor, providing insights and recommendations to enhance client payment operations.
• Conduct training sessions before and after client launch to ensure long-term success.
• Monitor client satisfaction and performance, providing regular reports internally and externally.
• Serve as the primary point of contact for escalations and resolve issues promptly.

Requirements

• Minimum of 2 years in account management, sales, or client success with a strong emphasis on revenue generation.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
• Strong consultative selling and relationship management abilities.
• Excellent verbal and written communication skills with negotiation skills.
• Technical aptitude to understand APIs, platform architecture, and integration processes.
• Ability to travel 25% as required.

Nice to have

• Master’s degree preferred.
• Experience in the payments industry or SaaS platforms.

Culture & Benefits

• 100% remote work environment (must be in US).
• Fast-paced and professional work culture with stock options.
• Monthly communication expense stipend and WFH setup stipend.
• Reimbursement for peripheral equipment (monitor, keyboard, mouse).
• Premium medical benefits including vision and dental (100% coverage for employees).
• Company-sponsored life and disability insurance.
• Paid parental bonding leave, sick leave, jury duty, and bereavement.
• 401k plan and flexible time off (typically 3-4 weeks per year).
• Volunteer Time Off and 13 scheduled holidays.
• Two in-person team meet-ups per year (2-3 days, company-paid).