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Lead Account Manager (SaaS)
Описание вакансии
Текст:
TL;DR
Lead Account Manager (SaaS): Driving incremental business in existing customers by building deep customer relationships and delivering value with an accent on retaining, growing, and onboarding clients. Focus on consultative sales approach and managing complex sales-cycles using solution selling techniques.
Company
uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations to create exceptional customer (CX) and employee (EX) experiences.
What you will do
- Become the resident expert on the platform and expand cloud-based software usage in existing customers.
- Drive expansion through upsell and cross-sell to meet or exceed revenue targets.
- Professionally manage relationships with a portfolio of assigned accounts.
- Build a plan to maximize revenue and customer satisfaction within your accounts.
- Gain a thorough understanding of assigned client’s needs, objectives, and processes to ensure that they successfully adopt and deploy suite of products.
- Create & articulate compelling value conversations with C-Level stakeholders, working in alignment with Implementations, Billing, Support, and deals teams.
Requirements
- Experience selling to VP or C level executives in companies.
- 6 to 12 years of overall experience in sales with 4+ years of SaaS sales experience/solution-based selling experience.
- Experience in driving expanded usage in existing customers.
- Track record of success selling into Mid Market and Enterprise companies.
- Experience managing and closing complex sales-cycles using solution selling techniques.
- Flexibility to work in the EU/UK shift or ANZ (early morning).
Nice to have
- A technical background is a plus.
Culture & Benefits
- Environment that enables everyone to find their true potential, purpose, and passion.
- Welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
- Committed to providing equal opportunity.
- Diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
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