Channel Account Manager (IT Management)

TL;DR

Channel Account Manager (IT Management): Spearheading growth and managing a sophisticated ecosystem of distributors, resellers, GSIs, and MSPs in the Middle East-African region with an accent on strategic business planning, market intelligence, and executive relationship management. Focus on cultivating a robust partner network, driving sustainable revenue, and ensuring compliance with local trade regulations.

Location: Remote (UAE). Willingness to travel extensively within the Middle East and Africa region is required.

Company

hirify.global is a technology company focused on helping customers accelerate business transformation with simple, powerful, and secure IT management software solutions.

What you will do

• Collaborate with key partners to co-author comprehensive business plans aligned with digital initiatives, focusing on OKRs for pipeline generation and revenue targets.
• Leverage deep market intelligence of the Middle East-Africa region to diagnose partner needs and position solutions as critical infrastructure.
• Build high-trust, long-term relationships with Managing Directors and C-suite executives within the partner community.
• Partner with local and regional distributors to streamline recruitment, onboarding, and the “quote-to-cash” process.
• Proactively identify and recruit high-potential local partners to fill coverage gaps in key sectors.
• Lead training initiatives to ensure partners meet global certification standards while adapting delivery styles to suit local professional culture.
• Conduct rigorous Quarterly Business Reviews (QBRs) and ad-hoc performance audits to ensure partners meet their growth KPIs.
• Act as a bridge between partners and internal teams (Marketing, Pre-sales, Legal) to accelerate sales cycles for complex regional tenders.

Requirements

• Bachelor’s degree and a minimum of 5 years of proven experience in Channel Management within the IT industry, specifically focusing on Middle East and Africa.
• Strong grasp of IT management software, observability, and infrastructure monitoring solutions.
• Exceptional communication and negotiation skills, with a deep understanding of regional business etiquette and relationship-based selling.
• Familiarity with regional procurement laws, local data and residency requirements.
• Consistent track record of exceeding quotas and managing complex partner ecosystems using OKRs and data-driven dashboards.
• Ability to travel extensively within the Middle East and Africa region.

Culture & Benefits

• People-first company culture focused on enriching the lives of employees, customers, shareholders, partners, and communities.
• Work in an innovative, fast-paced environment that values collaboration, accountability, and empathy.
• Opportunity to build your career and advance world-class solutions with an exceptional team.
• Commitment to Equal Employment Opportunity for all qualified applicants.