Lead Information Developer (Lead Technical Writer) (Fintech)

TL;DR

Lead Information Developer (Fintech): Creating and managing high-quality technical content for hirify.global's CME Globex platform, including documentation, diagrams, and workflows. Focus on video production lifecycle management and using Google AI technologies to improve content creation and management processes.

Location: Hybrid, requires 3 days in office per week.

Salary: $93,900-$156,500

Company

hirify.global is the world’s leading derivatives marketplace.

What you will do

• Lead the hands-on creation and management of technical content, ensuring adherence to established templates and branding guidelines.
• Manage the entire video production lifecycle for technical content, from storyboarding to final production.
• Collaborate with stakeholders to manage project expectations and incorporate feedback.
• Champion the use of the latest Google AI technologies to innovate and improve content creation.
• Act as a subject matter expert on products, services, and authoring tools.
• Mentor and guide other team members, promoting best practices in content strategy and development.

Requirements

• 5+ years of experience in a technical writing or information developer role.
• Proven ability to manage multiple complex projects with overlapping deadlines.
• A demonstrated ability to quickly learn and document complex technical and business concepts.
• Hands-on experience with modern authoring tools, particularly Madcap Flare or other Content Management Systems (CMS).
• Hands-on experience with the end-to-end video production process.
• Excellent interpersonal and communication skills.
• A meticulous approach to testing and validating procedural content.

Nice to have

• A strong interest in and experience using AI tools (e.g., Gemini, NotebookLM, etc) to innovate and improve content workflows.
• Prior Confluence and JIRA experience.
• Experience in the financial exchange, trading technology, or a related FinTech field.
• Experience mentoring or providing guidance to other team members.

Culture & Benefits

• Competitive total rewards package.
• Annual target bonus opportunity.
• Opportunity to become an owner in the company through our broad-based equity program.
• Comprehensive health coverage and retirement package.
• Highly competitive education reimbursement provisions.
• Paid time off and a mental health benefit.