Client Partner

TL;DR

Client Partner: Supporting client engagement and consultant teams within a software engineering consultancy with an accent on Agile facilitation, team leadership, and delivery support. Focus on developing client partnerships, ensuring seamless engagement, and nurturing high-performing teams.

Location: Hybrid in London, UK, requiring 2 days in a client office

Company

hirify.global is a remote-first consultancy specializing in software engineering, product design, and data, creating digital solutions that continue to deliver value long after work is done.

What you will do

• Develop and foster trust-based client partnerships, understanding their needs and concerns.
• Coordinate and motivate team members, providing Agile leadership and facilitation for continuous improvement.
• Participate in regular account reviews with clients and serve as a primary point of contact for issues.
• Support engagement profitability and performance metrics, including timely billing and payment processes.
• Elevate hirify.global's image within client organizations and contribute ideas for improvements.
• Collaborate with People & Operations on staffing and address people-centric issues impacting client engagement.

Requirements

• Some experience in a software development consultancy or a similar environment.
• An understanding of consulting and stakeholder management.
• Great organizational skills.
• Familiarity with software delivery in varied settings; previous roles within a delivery team (e.g., Scrum Master, Agile Coach) are advantageous.
• Strong communication, facilitation, diplomacy, and negotiation skills.
• Financial acumen and a commercial mindset.

Culture & Benefits

• Company Private Health care.
• Enhanced fully paid maternity and paternity leave for up to 6 months.
• Enhanced pension scheme.
• 25 days annual holiday (excluding Public Holidays).
• £2000 annual learning and development budget for training courses and conferences.
• £300 annual allowance for additional hardware.
• Wellbeing & Performance Support via Oli including Therapy and Coaching.
• Discretionary Bonus and generous referral schemes.
• Commitment to diversity, fairness, and inclusion in a remote-first, flexible working environment.

Hiring process

• Intro call with someone from the Talent team (30/45 mins).
• 1st interview with Senior Client Partner and one of the Client Partner Team (30/45 mins).
• Facilitation exercise with Head of Client Services and Senior Client Partner (~1 hour).