Senior Renewals Manager (Sales)

TL;DR

Senior Renewals Manager (Sales): Owning and executing a portfolio of renewal contracts with an accent on maximizing contract value and minimizing financial attrition. Focus on developing win/win negotiation strategies and identifying growth opportunities for each customer.

Location: Onsite in Dublin, Ireland

Company

hirify.global is a leading cloud-based software company specializing in customer relationship management (CRM) services.

What you will do

• Develop and execute negotiation strategies for contract renewals that maximize contract value.
• Partner with Account Executives and Sales leadership to understand and develop clear renewal strategies.
• Identify customer requirements, uncover roadblocks, and drive renewal to on-time closure.
• Collaborate with cross-functional teams including Sales, Customer Success, and Legal to streamline the resolution process.
• Provide management with regular status updates and accurate transparency to forecasted attrition.
• Accurately maintain a 12-month forecast of renewals and communicate risks to develop resolution strategies.

Requirements

• Proven success in renewals, account management, sales, and/or customer success.
• Strong analytical background with proven problem-solving skills.
• Demonstrated success working at a detailed level with cross-functional teams and customers.
• Excellent negotiation skills.
• Highly effective communication skills across all functions and levels.
• Fluent Spanish/English language skills required.

Nice to have

• Knowledge of hirify.global product and platform features.
• Experience negotiating complex multi-year contracts.
• Willingness and desire to take on additional tasks or pilot projects.