Engineering Manager: Customer Dashboard Platform (AI, Ecommerce)

TL;DR

Engineering Manager: Customer Dashboard Platform (AI, Ecommerce): Defining and enhancing the developer experience and platform capabilities for the Customer Dashboard, crucial for global e-commerce brands, with an accent on dashboard reliability, tooling, and authorization features. Focus on leading a small team, improving build times, reducing production incidents, and making the platform more effective for engineers.

Location: Fully remote team - choose where you live

Company

hirify.global is an AI-first ecommerce search and discovery platform launched in 2019, empowering leading global e-commerce brands to enhance product discovery and drive revenue.

What you will do

• Own dashboard reliability, including infrastructure, monitoring, alerting, incident response, and CI/CD pipelines.
• Define and enhance developer experience through tooling, development environment, design systems, and agentic coding infrastructure.
• Develop platform capabilities such as authorization, audit logging, and configuration management for horizontal value across the dashboard.
• Lead a small team, balancing technical work, team leadership, and cross-team collaboration.
• Reduce build times, minimize production incidents, and increase platform effectiveness for engineers.

Requirements

• Experience in platform engineering, having built internal tools, developer platforms, or infrastructure.
• Strong full-stack technical depth with hands-on experience in React, TypeScript, and Node.js.
• Infrastructure and operations experience, including building and maintaining CI/CD pipelines, monitoring, alerting, and handling production incidents.
• Leadership experience in projects, mentoring engineers, or managing a small team.
• Ability to apply systems thinking and comfort with ambiguity.
• Excellent communication skills for influencing across multiple teams.

Nice to have

• Experience with design systems or component libraries.
• Familiarity with AI-assisted development tools or agentic coding.
• Experience in e-commerce or B2B SaaS.
• Experience working remotely in a distributed team.

Culture & Benefits

• Unlimited vacation time, with strong encouragement to take at least three weeks annually.
• Competitive compensation package, including stock options.
• Fully remote team with flexibility to choose your living location.
• Work from home stipend and Apple laptops provided.
• Annual training and development budget for every employee.
• Parental leave for qualified employees.