Senior Process Manager (Treasury Management)

TL;DR

Senior Process Manager (Treasury Management): Managing the end-to-end implementation process for Treasury Management accounts with an accent on improving client experience and driving revenue generation. Focus on developing customized plans, directing internal partners, and ensuring timely delivery of products and services.

Location: Hybrid work required in McLean/Richmond, VA; Wilmington, DE/NYC.

Company

hirify.global is a staffing company looking for talent for one of their largest clients.

What you will do

• Manage the end-to-end implementation process for Treasury Management accounts.
• Act as the central point of contact for clients throughout the implementation process.
• Develop customized plans and direct internal partners to ensure timely delivery of products and services.
• Serve as a product expert, providing feedback and advice on Treasury Management products.
• Facilitate pre-implementation kickoff and post-sale calls with clients.
• Conduct new client training.

Requirements

• Bachelor’s Degree or Military Experience or Equivalent Work Experience.
• At least 4 years of detailed knowledge of Treasury Management products and sales process understanding.
• At least 4 years of customer service experience.
• Must be able to work under minimal supervision and work well under pressure.
• Must be willing to work on W2 ONLY, NO C2C.

Nice to have

• Technical skills.
• Leadership skills.