Desktop Team Leader (Fintech)

TL;DR

Desktop Team Leader (Fintech): Leading a globally dispersed desktop support team within a fast-paced trading environment with an accent on team management and operational oversight. Focus on optimizing support processes, utilizing PowerShell for automation, and managing Microsoft-based enterprise infrastructure.

Location: Must be based in London for a hybrid work arrangement

Salary: £90,000–£140,000 + Bonus

hirify.global

A recruitment consultancy specializing in high-frequency trading and fintech placements.

What you will do

• Lead and mentor a global desktop support team in a high-pressure trading environment.
• Oversee daily desktop support operations and incident management.
• Implement automation strategies using PowerShell to improve support efficiency.
• Maintain and manage the Microsoft-based enterprise stack including Windows 10/11 and Windows Server.
• Collaborate with cross-functional teams and communicate effectively with stakeholders at all levels.

Requirements

• 2+ years of experience in managing a support team, ideally in a global capacity.
• Proven background in a fast-paced trading or HFT environment.
• Broad 2nd line support experience.
• Strong technical proficiency with Windows, Active Directory, Office365, and Azure.
• Advanced automation skills utilizing PowerShell.
• Must be able to work in a hybrid capacity based in London.

Culture & Benefits

• Competitive compensation including performance-based bonuses.
• Opportunity to work within elite HFT and fintech firm environments.
• Exposure to global team management and high-load trading infrastructure.