Sales Enablement Manager (Fintech)

TL;DR

Sales Enablement Manager (Fintech): Empowering Capital Account Managers with essential knowledge, resources, and skills to drive performance and customer success within Lightspeed Capital with an accent on comprehensive onboarding, content creation, training delivery, and data-driven program optimization. Focus on developing structured selling approaches, improving team effectiveness in a fast-paced environment, and aligning enablement efforts with business objectives.

Location: Hybrid with up to 60 days/year to work from anywhere. Proficiency in English and German and Euro-based benefits suggest a European base.

Company

Lightspeed is a cloud commerce platform that helps businesses innovate to simplify, scale, and provide exceptional customer experiences, serving retail, hospitality, and golf businesses in over 100 countries.

What you will do

• Develop and execute comprehensive onboarding programs for new team members.
• Create, curate, and maintain engaging enablement content, including training materials, product guides, and sales methodology decks.
• Design and deliver engaging training sessions, both in-person and virtually, on product knowledge and sales skills.
• Implement processes for capturing and analyzing data related to enablement initiatives, leveraging Salesforce.
• Identify and implement best practices, tools, and methodologies to enhance team productivity and efficiency.
• Collaborate with Sales, Marketing, Product, and Underwriting teams to align enablement efforts with business objectives.

Requirements

• Proven experience in enablement, preferably in a B2B or SaaS environment, ideally with experience in financial services.
• Strong expertise in developing and delivering effective onboarding and training programs.
• Hands-on experience in content creation and managing content repositories.
• Proficiency in enablement platforms (e.g., Docebo, Articulate, Gong) and Google Workspace.
• Proficiency in data capture and analysis, with knowledge of Salesforce for reporting.
• Strong project management skills, with the ability to manage multiple initiatives.
• Excellent communication and presentation skills.
• Proficiency in English and German is required.

Culture & Benefits

• Real career opportunities within a growing company.
• A team that is big enough to grow, small enough to make an impact.
• Health & Wellness Credit (up to €400/year).
• Mental Health Support via the Modern Health App.
• 60 days/year to work from anywhere with the PX benefit.
• Free LinkedIn Learning access.
• Volunteer time off.
• Free meals, snacks, and drinks at the office.