Fraud Investigations Associate (Fintech)

TL;DR

Fraud Investigations Associate (Fintech): Investigating suspicious applications and complex fraud patterns within the personal loans and credit card products lifecycle with an accent on detecting synthetic identities and organized criminal activity. Focus on uncovering large-scale fraud rings, managing end-to-end investigations, and ensuring consumer protection related to fraud claims.

Location: This role requires a strong focus on the U.S. market, including deep familiarity with U.S. financial regulations and direct communication with U.S. consumers. The company offers a hybrid work model, allowing remote work on Mondays and Fridays with in-office presence on other days.

Salary: US$80,000–US$140,000 per year, plus equity.

Company

hirify.global is a fintech company founded in 2014, focused on building technology to provide consumer credit products like loans, credit cards, and car finance in the UK and US markets.

What you will do

• Investigate suspicious applications and identity theft for U.S. personal loans and credit card products.
• Conduct deep-dive investigations into suspected fraud rings and organized criminal activity.
• Manage end-to-end investigation cases, gather KYC documentation, and prepare case files for SAR consideration.
• Perform initial clearing of Sanctions and PEP alerts to prevent prohibited transactions.
• Handle CFPB and Credit Reporting Agency disputes related to fraud claims for consumer protection.
• Communicate directly with U.S. consumers to verify identity details for high-risk applications.

Requirements

• 2+ years of experience in fraud investigations, specifically within U.S. fintech, personal loans, or credit cards, or equivalent FinCrime investigative experience in US Law Enforcement.
• Experience using identity verification tools like Alloy or Socure and navigating ID databases for thorough fraud pattern investigations.
• Strong detail orientation and ability to clearly document complex investigations for leadership, regulators, and bank partners.
• Understanding of the FCRA (Fair Credit Reporting Act) as it pertains to fraud disputes and consumer protection.
• English: B2 required.

Culture & Benefits

• Opportunity to scale one of the world’s most successful fintech companies.
• Best-in-class compensation including equity.
• Hybrid work model: work from home every Monday and Friday with in-office presence on other days.
• 401k plan and medical insurance (optical + dental covered).
• Backed by Balderton, Goldman Sachs, and Ontario Teachers' Pension Plan.