SLED Account Specialist

TL;DR

SLED Account Specialist: Serving as a trusted advisor and primary contact for public sector clients, focusing on ensuring maximum value from IT solutions, driving customer success, and managing end-to-end client journeys. Focus on proactive engagement, strategic problem-solving, and providing world-class service to clients with fewer than 500 employees.

Location: Hybrid, requiring weekly presence in the Toronto office, Canada.

Salary: CAD $54,000–$68,000

Company

hirify.global is a software-focused IT solutions and services provider that helps organizations move to the cloud, build modern workplaces, and make smarter technology decisions.

What you will do

• Respond to client calls and purchase requests from SLED customers.
• Manage and close transactional renewals and opportunities in Salesforce.
• Collaborate with vendors to secure best pricing and product availability.
• Execute sales under Public Sector procurement contracts.
• Drive web adoption by setting up clients on the hirify.global.com portal and assisting with order placement.
• Attend trainings to stay updated on new products and technologies.

Requirements

• 1+ years of B2C/B2B sales or customer support experience.
• College or University degree.
• Salesforce experience is an asset.
• Public Sector/SLED experience is an asset.

Culture & Benefits

• Collaborative environment with supportive colleagues.
• High-performing culture focused on customer and team success.
• Flexible workdays and an award-winning workplace.
• Inclusive culture committed to diversity and belonging.
• Comprehensive and competitive benefits including medical, dental, retirement savings, and paid time off.

Hiring process

• Digital interviewing process.
• Criminal record check, education verification, and reference checks.
• Remote onboarding.