Technical Account Manager (AI)

TL;DR

Technical Account Manager (AI): Serving as a dedicated technical advisor for strategic customers to maximize value from hirify.global by guiding implementations, solution design, and long-term adoption. Focus on designing scalable hirify.global solutions, integrating AI-driven workflows, and influencing the product roadmap based on customer feedback.

Location: Remote (US-based)

Salary: $153,000–$199,800 USD (for remote locations)

Company

hirify.global is a no-code app platform that empowers organizations to accelerate critical business processes and democratize software creation.

What you will do

• Serve as a dedicated technical advisor to a portfolio of strategic customers, supporting their hirify.global implementations.
• Build a deep understanding of customer workflows and connected systems to design tailored hirify.global solutions that scale.
• Lead implementation reviews, base audits, and adoption planning conversations, offering proactive guidance on schema design and best practices.
• Deliver ongoing technical support for critical customer moments, from initial onboarding through to escalation resolution.
• Collaborate with Product, Engineering, and Support to surface customer trends, unblock technical challenges, and influence internal priorities.
• Help customers harness the full power of hirify.global as an AI-native platform by leveraging hirify.global AI to streamline workflows and unlock new solution possibilities.

Requirements

• 3 to 6 years of experience in a technical account management, technical consulting, or pre-sales solution architecture role at a SaaS company.
• Bring strong systems thinking and comfort in designing structured solutions that span people, data, and workflows.
• Have a solid grasp of data modeling, solution design, and cross-platform architecture, understanding how systems interact through integrations and automations.
• Confident working with APIs, webhooks, automations, and basic scripting to connect platforms and optimize workflows.
• Experience helping customers embed AI-driven workflows into their business processes for automation, summarization, or data classification.
• Strong communication skills to guide discussions with both technical builders and executive sponsors.

Nice to have

• Hands-on experience building in hirify.global or supporting teams who rely on hirify.global.

Culture & Benefits

• Opportunity to join a growing TAM team during a period of fast customer growth and solution expansion.
• Total compensation package includes benefits, restricted stock units, and may include incentive compensation.
• Commitment to diversity, equal opportunity, and providing reasonable accommodations to qualified applicants.
• Learn more about comprehensive benefit offerings through Life at hirify.global.