Sr. Product Sales Manager (Starlink)

TL;DR

Sr. Product Sales Manager (Starlink): Driving Starlink's global adoption by owning the enterprise customer experience, optimizing pricing, product, and go-to-market strategies, and supporting sales engagements. Focus on identifying and developing improvements for revenue growth, integrating new hardware/services, and engaging with customers on commercial models and product capabilities.

Location: Redmond, WA. Must be based in the US and have US work authorization. Requires 50% travel to customer and other SpaceX locations.

Salary: $130,000.00 - $205,000.00/yr

Company

SpaceX is developing technologies to enable human life on Mars, with Starlink aiming to positively impact communities, businesses, and governments worldwide.

What you will do

• Own the Enterprise customer user experience for Starlink.com, including checkout, acquisition, retention, and product marketing.
• Identify and develop improvements to pricing, product, and go-to-market strategies to support revenue growth.
• Support the integration of new hardware and service products into Starlink’s growing portfolio.
• Engage with customers and support sales engagements, answering questions on commercial models and product capabilities.
• Collaborate with internal teams including Licensing, Government Affairs, Operations, Finance, Legal, and Product Engineering.
• Oversee technical training and development for team members and represent Starlink at global conferences and events.

Requirements

• Bachelor’s degree in a STEM or Business discipline or 5+ years of professional working experience.
• 5+ years of professional experience in technical sales or product management.
• 5+ years of previous experience in a customer-facing role.
• Must be a U.S. citizen or national, a U.S. lawful, permanent resident (green card holder), a Refugee under 8 U.S.C. § 1157, or an Asylee under 8 U.S.C. § 1158 to conform to U.S. Government export regulations (ITAR).
• Must be available to work extended hours and weekends as needed.
• Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations.

Nice to have

• Technical experience focused on computer networking or software development.
• Experience leading complex operational and strategic initiatives.
• Distinctive business judgment, communication, and negotiation skills.
• Excellent project management, problem solving and analysis skills.

Culture & Benefits

• Access to comprehensive medical, vision, and dental coverage.
• Access to a 401(k) retirement plan, short and long-term disability insurance, and life insurance.
• Paid parental leave and various discounts and perks.
• Accrue 3 weeks of paid vacation and be eligible for 10 or more paid holidays per year.
• Eligibility for long-term incentives (company stock, stock options, or long-term cash awards) and a sales bonus plan.
• Company shuttles offered for roundtrip travel from select Seattle locations to the Redmond office.