Staff Product Manager, Personalization - Foundations

TL;DR

Staff Product Manager (Personalization - Foundations): Owns the centralized member and content data layers, segmentation infrastructure, and core Machine Learning (ML) services that power all personalization features across the hirify.global product with an accent on defining the long-term vision to create the definitive single source of truth for user data and behavioral modeling. Focus on enabling hyper-accurate, real-time decisioning for all customer interactions that power all hirify.global experiences, and scaling personalization efforts.

Location: Must permanently reside in the US full-time and be based in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote)

Salary: $140,400 - $224,250 + equity + benefits

Company

hirify.global exists to provide every person access to lifelong mental health support, combining evidence-based content, clinical care, and innovative technology.

What you will do

• Define the long-term vision and strategy for the Personalization Foundations platform.
• Lead the product strategy and execution for key workstreams, including Customer/Content Embeddings, Real-Time Event Processing, and Segmentation Tooling.
• Lead the entire product lifecycle for core platform capabilities, from ideation and specification through development, launch, and iteration.
• Work closely with Engineering, Science, and Product Design to define and prioritize requirements for the data and ML platform, APIs, and services.
• Partner cross-functionally with consuming Product teams, Engineering, Data Science, and Legal to ensure alignment and successful execution of foundation initiatives.
• Establish clear metrics for platform success and rigorously track and report on performance.

Requirements

• 6+ years of experience in Product Management, with at least 2+ years on data platforms, Machine Learning (ML) infrastructure, or consumer/content personalization services.
• Proven track record of defining and launching successful platform products that serve as internal services for other product teams.
• Exceptional strategic thinking and analytical skills, capable of translating complex data and ML problems into clear product roadmaps and specifications.
• Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally.
• Experience working closely with ML Engineering and Data Science teams on high-scale, real-time data and ML systems.

Nice to have

• Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors.
• A passion for mindfulness, mental health, and the mission of hirify.global.
• Prior experience scaling a data platform in a high-growth environment.

Culture & Benefits

• A mission that matters—with impact you can see and feel.
• A culture that’s collaborative, inclusive, and grounded in our values.
• Competitive pay and benefits that support your whole self.
• Comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime hirify.global membership, and generous parental leave.