Senior Product Manager, AI Trust & Safety (AI)

TL;DR

Senior Product Manager, AI Trust & Safety (AI): Owns the roadmap and champions the standards to ensure AI experiences in hirify.global’s products are safe and trustworthy with an accent on model evaluation, operational approval gates, and safety measurement. Focus on cross-functional operational alignment on trustworthy AI standards across Legal, Clinical, and ML teams.

Location: Hybrid role based in New York City, with 2-3 days per week in-office required.

Salary: $150,000 - $202,400

Company

hirify.global is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

What you will do

• Own the roadmap for the AI Trust & Safety pod, prioritizing and driving investments to continually improve safety across AI experiences in the hirify.global platform.
• Define a strategy to leverage data to improve performance of AI systems.
• Shape and evangelize the standards for what “safe and effective AI” means in hirify.global’s context.
• Define operational approval gates for AI features before they’re deployed in production.
• Partner with ML engineers and data scientists to scope and prioritize technical work that enables AI safety & trust.

Requirements

• 4+ years of product management experience, with a focus on ML/AI systems.
• Strong ML fluency; understands model lifecycles, performance metrics, failure modes, and validation methods.
• Experience defining goals and specs for model evaluation, red teaming, or risk mitigation.
• Strong cross-functional communication and alignment skills across technical, clinical, and regulatory teams.
• Demonstrated ability to take end-to-end ownership of complex problems and drive outcomes in high-velocity, ambiguous environments.

Nice to have

• Prior experience in a data science role.
• Familiarity with human-in-the-loop evaluation pipelines or post-deployment model monitoring.
• Understanding of emerging AI regulatory frameworks (e.g., EU AI Act, U.S. HHS guidance).

Culture & Benefits

• Health, Dental, Vision benefits start on your first day.
• Employer sponsored 401(k) match of up to 2% for retirement planning.
• Competitive paid time off policies including vacation, sick leave and company holidays.
• Access to a yearly allotment of no cost visits to the hirify.global network of therapists, coaches, and medication management providers for you and your dependents.
• Up to $1,000 Professional Development Reimbursement a year.