Intern - Account Management

TL;DR

Intern - Account Management: Supporting the APAC Account Management Team in driving business growth from existing customers with an accent on pricing preparation, customer concern resolution, and follow-up on upsell/cross-sell processes. Focus on ensuring CRM data accuracy and preparing customized reports for partners and Account Managers.

Location: Must be based in Singapore

Company

hirify.global is a smart superhighway for real-time global money movement, enabling payments in over 130 countries and 80 currencies through its proprietary Direct Global Network.

What you will do

• Support Account Managers in pricing preparation and stakeholder coordination for upsell/cross-sell opportunities.
• Assist in resolving customer concerns by collaborating with internal support teams.
• Follow up on upsell/cross-sell processes, including compliance, legal, and technical integration.
• Prepare customized reports for Account Managers and partners.
• Ensure accuracy and up-to-date information within the CRM system (SalesForce).

Requirements

• Commitment for a 6-month internship is required.
• Bachelor's or Master's student in Business Admin, Economics, or a related field.
• Strong data gathering, collation, and analytical abilities.
• Strong interest in customer-facing roles and commercial target achievement.
• Organized, proactive, disciplined, committed, honest, flexible, self-motivated, and a team player.
• Highly adaptable, curious mindset, and a can-do attitude.
• Excellent communication skills for engaging with global, multicultural stakeholders.

Nice to have

• Familiarity with Jira, Confluence, and Google Suite.
• Knowledge of the remittance market and international payments trends.

Culture & Benefits

• Be part of a fast-paced environment that values commitment, excellence, and teamwork.
• Opportunity to learn and understand the global payments market in a multicultural team.
• Work with existing customers to develop and execute upsells/cross-sells.
• Gain experience in the international payments industry.