Associate Account Developer (Evening Shift)

TL;DR

Associate Account Developer (Sales): Helping teams across the world to be more successful with hirify.global product, onboarding knowledge workers, answering their questions, and sharing the expertise on how to use the product efficiently. Focus on understanding customer goals, offering tailored advice on best practices, and delivering hirify.global value.

Location: Hybrid Working Model. hirify.global promotes a hybrid model for team members near office hubs in Prague with 2–3 in-office days per week. Prepare to work evening shift (16:30 - 01:00) CEST.

Salary: Meal Vouchers (CZK 220 per working day)

Company

hirify.global is the most powerful work management platform, built for teams and organizations looking to collaborate, create, and exceed every day.

What you will do

• Understand customer use cases and work processes to provide the best guidance on how to optimize hirify.global usage.
• Proactively reach out to customers to help them use hirify.global in the most efficient way and share best practices via email and phone calls.
• Maximize customer lifetime by helping them unlock the most product value.
• Drive the adoption across the customers’ teams.
• Drive Net Retention via upsell and cross sell.

Requirements

• 1+ years of work experience in a customer ­facing role (Customer Success, Account Management, Customer Support, etc).
• Fluent English.
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way.
• Keen business sense to discover and understand customer business objectives and pain points.
• Passionate about teaching/instilling knowledge in others.
• Willing to dive into technical details of a product to understand it thoroughly.

Nice to have

• Energetic, critical thinker, generally curious, problem solver.
• Passionate about learning and improving every day, motivated to excel.
• Open to feedback, coachable.
• Strong team player.
• Self Starter with strong ownership skills, willing to go above and beyond the job description.

Culture & Benefits

• 5 Weeks of paid vacation.
• Sick Leave Compensation.
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity.
• 2 Volunteer Days.
• Annual Prague Travel Card (Lítačka).
• Benefit budget with flexible options.