Client Experience Intern (Fintech)

TL;DR

Client Experience Intern (Fintech): Supporting strategic initiatives and operations within the client relationships team, focusing on enhancing client journey, managing client data, and optimizing sales processes. Focus on producing stakeholder-facing presentations, analyzing user data in CRM, and developing business processes to drive alignment and inform decisions.

Location: Flexible hybrid work model with required office attendance in downtown Toronto, Canada.

Salary: $3,360–$3,680 per month (hourly $21–$23 for internship from May to August 2026).

Company

hirify.global is a well-established Canadian financial technology corporation, connecting Canadians through secure digital payments, identity verification, and fraud protection.

What you will do

• Produce high-quality, stakeholder-facing presentations to drive alignment and inform decisions.
• Support key business operations within the sales organization, including process development, internal reporting, and project exploration.
• Collect user feedback on technology tools and facilitate group training sessions to enhance team adoption.
• Execute Qualtrics and Salesforce support tasks such as analyzing user data, updating dashboards, and maintaining contact information.

Requirements

• Currently completing an undergraduate degree from a Canadian institution with a focus on Business, Economics, or a similar program.
• Solid verbal, written, and analytical communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Power BI, MS Teams).
• Understanding and willingness to learn the payments, fintech, or financial services industry.
• Proactive problem-solver with proven time management and organization skills.

Nice to have

• Familiarity or previous experience with a CRM platform (Salesforce).
• Previous customer experience, account management, or sales experience.
• Ability to think outside the box and propose creative ideas.

Culture & Benefits

• Flexible hybrid work model with monthly intern socials for work-life balance.
• Interac learning bootcamp designed for onboarding.
• Convenient downtown Toronto office located minutes from Union Station.
• Purpose-driven organization shaping digital finance in Canada.
• Inclusive culture and supportive offerings for total wellness.