Social Media & Community Manager

TL;DR

Social Media & Community Manager (Marketing): Leading day-to-day social media output and community presence with an accent on engaging content, platform optimization, and community advocacy. Focus on driving meaningful engagement across various platforms, monitoring trends, and leveraging insights for content and business goals.

Location: Hybrid working in either Leicestershire or London, UK offices. Not fully remote.

Company

hirify.global is a product company dedicated to making frontline workers happy by providing exclusive discounts and services.

What you will do

• Own and maintain the social calendar aligned to campaigns and frontline worker priorities.
• Manage and grow the presence across owned social channels and wider online communities.
• Manage day-to-day social media output, ensuring content is platform-native and optimized for engagement.
• Write clear, engaging copy tailored to each platform and audience.
• Monitor trends, sentiment, and emerging conversations within online communities to feed insights into content and product.
• Track and report on key social and community metrics, linking activity back to business outcomes.

Requirements

• Proven experience developing and delivering social media content across multiple formats and platforms.
• Strong understanding of platform cultures, trends, and audience dynamics.
• Understanding of community dynamics and how to drive engagement, trust, advocacy, and retention.
• Ability to write compelling, brand-tailored copy that feels native to each platform.
• Data-driven mindset, with experience tracking performance and using insight to optimize activity and influence strategy.
• Experience working cross-functionally with marketing, partnerships, and customer operations teams.
• Strong organizational and project management skills.
• Must be able to work hybrid from offices in Leicestershire or London, UK.
• English: B2 required.

Nice to have

• Experience within a membership or consumer brand.

Culture & Benefits

• Hybrid working with flexible hours.
• 25 days annual leave plus a birthday day off, with a buy and sell holiday scheme.
• Company bonus scheme and funded BUPA medical insurance covering pre-existing conditions.
• Enhanced parental leave, healthcare cashback plan, and employee assistance programme.
• Great social events, company-wide recognition events, and a relaxed dress code.
• Modern office spaces with amenities like a games area, chill-out areas, and free drinks/snacks.
• Onsite gym at HQ with free HIIT & stretch classes.
• Strong learning and development culture with a personal growth fund.