Crm Analyst

TL;DR

CRM Analyst: Partnering with Sales to ensure Salesforce supports business processes, reporting, and decision-making with an accent on analyzing requirements and configuring Salesforce functionality. Focus on building automations and reports to drive efficiency and scalability across the Sales organization.

Location: Remote (Must be based in EST or CST)

Salary: $59,200 - $118,300

Company

hirify.global Health applies innovation, facilitates insights, and helps drive more informed decision-making for customers across global health.

What you will do

• Support the Sales organization with Sales Operations and CRM-related tasks.
• Collaborate with stakeholders to gather requirements and implement Salesforce enhancements.
• Design, build, and maintain Salesforce automations and process improvements.
• Develop, maintain, and deliver reports, dashboards, and analytical insights.
• Ensure data quality, accuracy, and integrity across Salesforce.
• Monitor system performance and identify opportunities for optimization and continuous improvement.

Requirements

• Salesforce Administrator Certification
• Hands-on experience with Salesforce administration, including automation tools.
• Intermediate proficiency in Microsoft Excel.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and deadlines.
• Effective communication skills.

Nice to have

• 3+ years of experience working in a Sales Operations or CRM role.
• Experience supporting a sales organization in a cross-functional environment.
• Advanced experience with Salesforce reporting and dashboards.
• Experience supporting or integrating Salesforce with other business systems, including CPQ knowledge.
• Familiarity with Tableau or other BI/analytics tools.
• Experience or exposure to AI-driven solutions and Salesforce AI capabilities.
• Experience working in Agile environments using Jira and Copado.

Culture & Benefits

• Promote a healthy work/life balance.
• Offer numerous wellbeing initiatives, shared parental leave, and study assistance.
• Comprehensive, multi-carrier program for medical, dental, and vision benefits.
• 401(k) with match and an Employee Share Purchase Plan.
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.