Technical Solutions Consultant (SaaS)

TL;DR

Technical Solutions Consultant (SaaS): Driving new business and supporting strategic accounts, ensuring collaboration between sales and implementation teams with an accent on understanding customer requirements, providing optimal solutions, and mitigating potential risks. Focus on maintaining product expertise across hardware, software, integrations, and APIs and answering requests for proposals and information.

Location: Based at Montreal HQ with 3 days in office with the team.

Company

hirify.global's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Proactively scope technical solutions, assess customer needs, and recommend optimal solutions, collaborating with the Account Executive Team to bring in new business.
• Work with Strategic Account Managers to prevent churn and ensure the satisfaction and expansion of strategic accounts.
• Install hardware, network, and system setups for trade shows, showcasing products and engaging with potential clients and partners.
• Maintain deep knowledge of competitors’ products and strategies to effectively position solutions and conduct deep dives on local competitors.
• Conduct Tier 1 Partnership demos to facilitate new partner contracts and strengthen existing relationships.
• Collaborate with implementation and professional services teams to ensure a smooth handover and successful deployment.

Requirements

• Demonstrated sales and presentation experience.
• Previous experience with Cloud SaaS ecosystem technologies in hospitality.
• Naturally tech-savvy and comfortable with new technologies.
• A strong knowledge and understanding of the Retail industry; work experience in Retail is highly appreciated.
• Fluency in English as a working language is required for this position.
• Fluent communication skills in both English and French.

Nice to have

• Basic understanding of API is a bonus.

Culture & Benefits

• Enjoy a flexible work environment that empowers you to do your best work.
• Experience a culture that celebrates performance and provides career-defining opportunities.
• Flexible paid time off and remote work policies.
• Equity options and contributions to your pension plan.
• Training opportunities to grow your skills and career, along with a health and wellness credit.