Marketing Crm Assistant

TL;DR

Marketing CRM Assistant: Supporting the central CRM team by delivering high-quality campaign support, data integrity, and platform management across HubSpot and Salesforce with an accent on marketing automation and CRM processes. Focus on maintaining marketing effectiveness, streamlining operations, and strengthening CRM adoption across the UK, Europe, Asia, and the US.

Location: Temporarily Remote

Company

CloserStill Media strives to deliver the best B2B events and communities, bringing people together to learn, connect, and grow across various regions and industries.

What you will do

• Act as 1st line CRM support for HubSpot and Salesforce users, troubleshooting issues and ensuring timely resolution.
• Build and manage campaign lists, segments, and filters to support accurate targeting.
• Support onboarding processes for new CRM users or acquired events, including permission set-up and documentation.
• Conduct weekly hygiene audits to identify and escalate issues with duplicates, inactive properties, and field inconsistencies.
• Assist in reporting and insight collection by pulling base-level reports from HubSpot and Salesforce.
• Support the development and QA of automated workflows.

Requirements

• Strong interest in CRM systems, technical operations, marketing automation, and user support processes.
• Basic knowledge and experience using CRM platforms, particularly HubSpot and Salesforce.
• Understanding of how marketing and sales systems integrate and share data.
• Analytical mindset and strong attention to detail when working with contact data and segmentation.
• Strong communication and collaboration skills.
• Highly organised and comfortable working across multiple tasks and deadlines.

Culture & Benefits

• Diverse, driven teams united by a shared commitment to excellence.
• Empowerment for every employee to grow, shape their own path, and make a meaningful impact.
• Commitment to diversity and inclusion.
• Equal opportunity employer.
• Inclusive and accessible recruitment process.